Patient Testimonials
The North Idaho Eye Institute has been providing exceptional eye care in Coeur d’Alene since 1966. We are a trusted resource to the local/regional medical community. As physicians and eye surgeons, we are experienced in treating most medical and surgical conditions of the eye. All of our ophthalmologists are Board Certified by the American Board of Ophthalmology. Read what our patients have to say about their experiences with us!
Wonderful eye care experience!!! The front desk was so friendly and kind, with my check in and check out!! I even spilled my coffee and everyone was nice about it. The tech that brought me back was also kind and so informative and very knowledgeable, taught me some things about different eye colors. She Kept me apprised through every step. Dr Buckland was friendly and answered questions. Every employee I passed, smiled warmly. Highly recommended!!!
Christine S.
Aug 2025
First time ever getting an eye exam, it was quick, informative, and overall a very easy experience. I had an appointment and as fast as I could fill out a new client form I was already being called to the back for my appointment! The technician Mercedes (I believe was their name) was kind and efficient with all the preliminary/initial checks. Dr.John was in my exam room within a couple minutes after that to complete the exam. Check my eye health and double verify the first exam. In and out in under and hour with not a minute wasted. Post falls location.
John B.
Jul 2025
The entire staff at North Idaho Eye is wonderful. I’ve been going for annual checkups for many years and never had a bad experience. Dr. Thomas is terrific. He removed my cataracts with precision and just recently lasered both eyes to clear up my vision even more. CDA, Post Falls and Hayden – they are the best!
Randy R.
Jul 2025
I came in for shots in my eyes and Terri the tech was so professional and caring that she made me feel at ease with the procedure. I loved that she told me each step and the reason for the use of the eye drop! She took very good care of me. I hope I get her again when I have to come back in June!
Dianne L.
Apr 2024
I have bragged up Dr. Smith and North Idaho Eye Institute through the whole process of my Lasix surgery. From the first consultation to the last post op appointment, all have been seamless. Elisha especially has been so caring and friendly answering any and every question I had. She is so professional and is with you every step of the way, including helping Dr. with the procedure. I highly recommend this team to anyone wanting Lasix. They live up to their five star reputation and have proven to be the BEST in the area.
Janet
Dec 2022
I’m a nurse at a skilled nursing facility. I’ve attended many appointments with residents and have had MANY terrible experiences specifically with local eye doctors. This office was terrific. My resident is wheelchair bound and has a hard time communicating and the staff were incredibly accommodating and creative to facilitate his exam and make sure that he felt heard and that the exam was accurate. Their kindness and patience was inspiring and greatly appreciated. Kristy was so kind and thoughtful and rose to the challenge to work with this resident and Dr. Calderwood was patient and so willing to work with us to find a way to communicate and facilitate the exam. Thank you!!
Anonymous
Oct 2022